C

J

James Cottam

UX Designer

Amazon Vision

Experience Tomorrow Today

Welcome

This is a demonstration of how this system can enhance and simplify everyday life.

Context

The user is working through their Apple Vision Pro headset,

they receive a message from their partner reminding them

that they need to research & purchase this specific product for their daughter's birthday in a of couple days.

Whilst the user is low on time and busy with work, they need to ensure that it's suitable for their daughter with a hearing impairment, while also considering its size, comfort, durability, and price.

"Alexa, send me information about the silver AirPod Max's!"

"Alexa, show more details about its comfort and features."

"Alexa, place an order for this item!"

Project Overview

About


The Apple Vision Pro is Apple's advanced mixed reality headset, designed to blend augmented reality (AR) and virtual reality (VR) seamlessly into a single device. Announced in June 2023, it marks Apple's entry into the spatial computing market, offering a highly immersive experience through its cutting-edge technology.


Amazon Alexa is a cloud-based voice service developed by Amazon. It acts as a virtual assistant capable of performing a variety of tasks through voice interaction. Users can activate Alexa with a "wake word" (typically "Alexa") and then issue voice commands to perform tasks.



Main Objective


To revolutionise Retail and Smart Home Control by Integrating Amazon Services into the Apple Vision Pro.


To achieve this, I explored the integration of Amazon's shopping platform and Alexa services into Apple Vision Pro, thereby creating a seamless and immersive retail and smart home experience.


This integration aims to enhance user convenience, foster a more interactive shopping environment, and expand the utility of the Apple Vision Pro.

Project type: UX/UI


Role: UX/UI designer, Researcher


Tools: Figma, Photoshop

Research

Analysis of current market trends, user needs and preferences, challenges faced by emerging musicians, and discovery behaviors of passionate music enthusiasts.

In this Section:


  • Research plan

  • Literature review

  • User personas


Research Plan


By following this research plan, I aimed to provide a thorough understanding of the user experience when integrating Amazon services into Apple Vision Pro, ultimately guiding improvements and innovations in this domain.


The research plan outlined the following elements:


  • Objectives

  • Research questions

  • Methodology

  • Expected outcomes

  • Deliverables

Entertainment


Offers immersive gaming, virtual movie theaters, and interactive media experiences.




Productivity


Enhances workflows with virtual monitors, collaborative virtual spaces, and AR tools.


Communication


Enables lifelike virtual meetings and social interactions in shared virtual spaces.




Education and Training


Provides interactive and immersive learning experiences, from virtual classrooms to realistic training simulations.


Apple Vision Pro



Amazon Alexa


Voice Shopping


Easily search for products using voice commands,

place orders for items directly through Alexa &

quickly reorder previously purchased items.

Shopping Lists


Add items to your shopping list by speaking to Alexa, maintain and manage multiple shopping lists for different purposes.

Product Recommendations


Receive personalised product recommendations based on your shopping history and preferences.


Voice-Activated Payments


Complete purchases using secure voice-activated payment methods.

Literature Review

User Personas


By understanding users like Jamie and Emily, I could prioritise features that offer convenience, efficiency, and ease of use, ensuring the product directly addresses real-world use cases.

  • Jamie Thompson

    Age

    22

    Education

    BSc Computer Science

    Status

    Single

    Occupation

    Full-time Student

    Location

    London, UK

    I could seamlessly manage my smart home, shop for essentials, and immerse myself in study sessions without breaking focus.

    Technological proficiency

    High Level

    Bio

    Jamie is a 22-year-old computer science student living in a small flat in London. He's passionate about technology, constantly exploring new gadgets, and staying up to date with the latest advancements in the tech world. Balancing his demanding coursework with his love for coding, gaming, and socialising, Jamie looks for tools that can simplify his daily routine and optimise his productivity.

    Core needs

    Streamline daily tasks like shopping, smart home management, and study routines using cutting-edge technology.

    Hands-free interaction with devices and services to save time and maintain productivity.

    Frustrations

    Annoyed by the lack of seamless integration across different devices and platforms.

    Struggles with balancing study, personal life, and tech interests without getting distracted.

    Dislikes overly complicated interfaces that disrupt the flow of tasks, particularly when switching between devices.

  • Emily Johnson

    Age

    31

    Education

    MSc Veterinary Sciences

    Status

    Single

    Occupation

    Vetiranarian

    Location

    Seattle, USA

    I could manage my home, shop for supplies, and even get reminders while staying hands-free and focused on my work.

    Technological proficiency

    Intermediate

    Bio

    Emily is a 30-year-old veterinarian living in Seattle, Washington. Passionate about animals, she dedicates her workdays to caring for pets and ensuring their well-being. She loves her job, but it can be exhausting, leaving her with limited time for personal tasks. she enjoys using tech that makes her life easier but avoids overly complex setups. Emily already uses Amazon Alexa to control various smart home devices.

    Core needs

    Easily manage her smart home devices and daily tasks with voice commands and intuitive interfaces.

    Streamline her routines, from managing veterinary supplies to staying organised with reminders and schedules.

    Maintain a healthy work-life balance with technology that supports her professional and personal needs without adding complexity.

    Frustrations

    Finds it challenging when her current devices don’t fully meet her needs for automation and control.

    Frustrated when different devices and platforms don’t work together seamlessly, leading to inefficiencies.

Define

Synthesizing the insights gathered during the Research phase to establish a clear understanding of the project's goals, user needs, and key challenges.

In this Section:


  • Project Goals

  • Key Findings



  • Seamless shopping experience


  • Convenient voice-activated control


  • Efficient smart home management


  • Immersive experience


User Goals

  • Enhance User Experience and Satisfaction


  • Optimise User and System Interoperability


  • Foster user engagement and retention


  • User-centric and premium experience

  • Enhance product appeal and market differentiation


  • Drive innovation


  • Expand market reach and attract new customers


  • Optimise customer lifetime value

Business Goals

Project Goals

Project Goals

The integration of Amazon services into Apple Vision Pro aims to create a seamless and immersive user experience that enhances daily life through intuitive shopping, smart home management, and entertainment.


By focusing on increasing user engagement, expanding market reach, and generating new revenue streams, this project seeks to align user satisfaction with business growth.


The collaboration will leverage data-driven insights for continuous improvement, showcase technological leadership, and optimise the value of the Apple and Amazon ecosystems, ultimately driving customer loyalty and long-term success.


Voice Recognition Errors


Alexa may misinterpret commands, leading to wrong items being added to the cart.


Users with strong accents or dialects may face challenges with Alexa understanding their commands.

Lack of Detailed Information & difficulty Comparing Products


Alexa may provide limited product information and make it harder to compare multiple products through voice alone.

Unintended Orders


Voice recognition errors or inadvertent commands can lead to unintended orders.

Visual Preference


Some users prefer a visual interface for browsing and shopping rather than voice commands.

Reviewing &

customising orders


Limited ability to review the entire order before placing it & difficulty in customising orders such as sizing or colour.



Changing Orders


Difficulty in modifying or canceling orders once placed.

Payment Confirmation


Some users prefer a visual confirmation before completing a purchase.



Order Tracking


Limited ability to track order status and delivery updates through voice alone.

Expanding the Apple Vision Pro's capabilities to include retail experiences through Amazon and Amazon Alexa could open a new market segment, cater to diverse user needs & fix reoccurring issues with the current Amazon Alexa system all in one.




Revolutionising how users interact with products and their smart home environment.


Through research and talking to users, I have come up with a list of issues that could take place when purchasing items through Amazon Alexa.




Key Findings

Ideate

Synthesizing the insights gathered during the Research phase to establish a clear understanding of the project's goals, user needs, and key challenges.

In this Section:


  • Design Systems

  • Low/High-Fidelity Wireframing



Design Systems

I analysed the Human Interface Guidelines (HIG) to ensure that the design of my project adhered to best practices for user experience and interface design.


By closely following the guidelines, I was able to create a consistent, intuitive, and accessible user interface that aligns with Apple’s design principles.


This analysis helped me make informed decisions about layout, navigation, and interactions, ensuring that the project not only meets user expectations but also provides a seamless experience across the Apple ecosystem.

I carefully observed and incorporated both Apple’s and Amazon’s design systems to ensure that the project remained consistent and usable.


By integrating Apple’s design principles, I achieved a seamless user experience that aligns with the Vision Pro’s interface, focusing on clarity, depth, and ease of use.


Simultaneously, I incorporated Amazon’s design elements to create a familiar and intuitive shopping experience, ensuring smooth interaction with Alexa services.


This combination allowed the project to deliver a cohesive and user-friendly experience that leverages the strengths of both of their respective design systems.

Amazon.com

Buy

£499.00

Headphones

AirPods Max

Custom-designed mesh textile and acoustically engineered memory foam.




Up to 20 hrs of listening time with a single charge



5mins of charge for

1.5 hrs of use

Smart Case

Active Noise Cancellation and Transparency mode

Personalised Spatial Audio with dynamic head tracking

Features

The headband's canopy is crafted from a breathable knitted mesh.




Telescoping arms extend smoothly and remain in place, ensuring a consistent fit and seal.



Low/High Fidelity Wireframes

By leveraging both Apple and Amazon’s design systems, I was able to create a variety of wireframes that reflect the unique characteristics and strengths of each platform.


Using Apple’s design principles, I focused on crafting wireframes that prioritise clarity, simplicity, and intuitive navigation for the Vision Pro’s immersive interface. At the same time, Amazon’s design system guided the creation of wireframes that emphasise user-friendly interactions and seamless shopping experiences.

The stainless steel frame is encased in a soft-touch material, offering an exceptional blend of strength, flexibility, and comfort.



Final Product

Displaying the outcomes of this case study.

In this Section:


  • Design Systems

  • Low/High-Fidelity Wireframing



Initial Search Display

Main Window

Color Options

Materials & Battery Life

Accesories

Visual Display

Enhanced Search

Comfort & Sound features

Payment Confirmation

Visual Confirmation

Receipt

Delivery Tracker

Final Statement


The final product of this project addresses and overcomes all of the identified user issues by integrating advanced voice recognition technology to reduce errors, providing visual cues and confirmations for every step of the shopping process.


Users can now review and modify orders, compare products visually, and receive detailed information before making a purchase. The product ensures that payment confirmations and order tracking are displayed clearly, reducing the chances of unintended orders.


Through a simple, user-friendly, and minimalistic design, the interface remains precise and focused, offering a seamless and intuitive shopping experience that meets the needs of all users.


Thank You!


I hope you enjoyed reading about my project as much as I did creating it.


J

C

James Cottam

Portfolio 2024

UX & UI Designer

All rights reserved.

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J

C

James Cottam

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J

C

James Cottam

Portfolio 2024

UX & UI Designer

All rights reserved.

Bubble

Ultimate platform for rising musicians